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03 9654 6979

Level 8, 20 Collins Street, Melbourne VIC 3000

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FAQ

Peruse our frequently asked questions to become more informed about our practice and dental treatments…

Can I have the same treatment done in Thailand or Bali?

Dental tourism is becoming increasingly popular; however we encourage those who are considering overseas dental work to bear in mind the different regulations in other countries. At City Smiles we provide a clean and hygienic dental practice with treatments that are performed by our highly trained professionals. Overseas dental professionals are not always guaranteed to provide the same standards you will receive here in Australia and here at City Smiles.

How often do I need to see my dentist?

We recommend visiting us here at City Smiles in Melbourne at least twice yearly or as you require attention. If you have any concerns in between appointments we advise visiting us as soon as possible. A small concern could become much larger if untreated, which is why we encourage our patients to let us know if they are worried about their teeth, mouth or jaw.

What is a smile makeover?

At City Smiles we offer smile makeovers which are treatments that combine cosmetic and restorative dental treatments to completely transform the aesthetics of your face and smile. Whether you suffer from missing, chipped, cracked, broken or discoloured teeth, our elite dental professionals are able to tailor a treatment plan specifically to your needs and wants.

Why are your prices lower than other dentist's? Will my treatment be compromised in any way?

Here at City Smiles we offer quality dental treatments at an affordable price. We understand how difficult it can be to afford dental work, which is why we work to produce cost effective prices for our patients. Our lower prices are not a reflection of the quality of work or products we use, our team of highly trained professionals along with our use of local dental laboratories are able to provide services at a lower cost to fit our patient’s budgets.  We also offer payment plans that can help you pay for your dental treatments.

Why do I need a consultation appointment?

During your consultation we will assess your teeth, gums and soft tissues in your mouth and discuss your treatment objectives to determine the most appropriate treatment for you. It is essential that you have this consultation to help ensure that our team has a good understanding of your teeth and the appropriate treatment necessary. Our consultation appointment also gives us an opportunity to meet our patients; at City Smiles we pride ourselves on developing a good relationship with our patients.

Why do I need to get my teeth professionally whitened?

We recommend seeking professional treatment for teeth whitening to ensure the safety of your teeth and general health. When you purchase store bought teeth whitening treatments you run the risk of harming your teeth enamel. The enamel is the hard, protective, outermost layer of your teeth and if this layer is damaged it can make your tooth more susceptible to bacteria and infection. At City Smiles we offer a take-home and in chair whitening treatment to suit your needs. With our professional team that will be there every step of the way, you can rest assured knowing your whitening treatment is safe and effective.

How can you offer cheaper dental treatments?

Affordable Dentistry that doesn’t sacrifice Quality

We are respected nation-wide as an efficient provider of affordable dentistry that can be tailored to suit your budget. Our cheaper dental prices are a result of our streamlined processes and do not compromise on safety or quality. We are simply dedicated to improving production and procedures which we do by:

  • Using Australian-made lab work from Andent laboratory located locally in Melbourne
  • Employing streamlined processes and systems which have been created by our experienced team of dentists
  • We work effectively as a team improving production

We also offer payment plans that can help you pay for your high quality dental treatments at City Smiles.

I'm from out of state can I visit you for a free consultation?

We see patients from Melbourne, Victoria, South Australia, Tasmania, Queensland and the Northern Territory

Many patients choose to visit us for an affordable dental holiday as they can be confident in the safety of our procedures while benefitting from our more affordable dental services.

We offer a concierge service  so that your visit to Melbourne will be as comfortable as possible.

Why is it so important to maintain dental health?

Prevent oral problems by regularly caring for your mouth

We recommend you take steps to maintain your teeth and gums as this can improve your general health and prevent pain and dental disease. Regular visits to your dentist are just as important as visiting your doctor, as your dental health can directly affect your general health. In fact poor oral health has been linked to other diseases in the body such as diabetes, dementia and cardiovascular disease! This is why maintaining optimal dental health, especially into older age, is vital to ensuring a long and happy life.

General Hygiene: How can I maintain my smile as I age?

Maintaining your oral health

Visiting City Smiles every 6 months will ensure that you are protecting your teeth against decay and other harmful dental conditions. A thorough examination and clean will enable us to detect any dental problems early and limit the extent of the problem. As well as this you may also:

  • Brush your teeth twice per day (required)
  • Floss before bed (required)
  • Use an anti-septic and whitening mouth wash (optional or as recommended)

These key factors are required to prevent decay, gum disease and identify signs of oral cancer early. If you have any questions about oral hygiene please ask one of our dentists during a consultation.

How can I improve the health and appearance of my smile?

At City Smiles we offer effective tooth whitening treatment to combat staining and discolouration…

At City Smiles in Melbourne we offer two different types of tooth whitening treatment:

  • In-House Tooth Whitening: At City Smiles we utilise Opalescence Xtra Boost for a powerful tooth whitening solution that provides fast results whilst relaxing in the dental chair. The product is applied to your teeth, carefully avoiding soft tissues such as the gums or lips, and then monitored closely as the light that stimulates the product is directed at your smile.
  • Take Home Tooth Whitening: If you have a busy schedule and are too time-poor to take advantage of our in-chair treatment, we are able to provide you with the Opalescence Take-Home System that is customised to fit around your lifestyle.

Our dental professionals will assess the source of your tooth discolouration and recommend which treatment is best for you.

My smile is becoming yellow, how can I brighten it?

City Smiles has two Tooth Whitening options

  • In-House Tooth Whitening: At City Smiles we utilise Opalescence Xtra Boost for a powerful tooth whitening solution that provides fast results during a one hour appointment. The solution is applied to your teeth and then activated by a specialised light. You will also be given a take-home whitening kit to maximise the effectiveness of this treatment.
  • Take Home Tooth Whitening: If you have a busy schedule we are able to provide you with the Opalescence Take-Home System that is customised to fit around your lifestyle. We will custom design trays to fit your mouth and provide you with a take home solution that you will apply yourself.

What are the main benefits of dental treatment?

There are 6 main benefits to dental treatment

A few major benefits that dental treatment may provide patients include improved:

  • Oral health and general well-being
  • Facial appearance
  • Comfort
  • Speech
  • Dietary habits

Why do teeth seem to darken when people age?

As we age our smiles begin to become more difficult to clean and maintain

There are many different reasons teeth may begin to change colour as we age including:

  • Changes in blood supply to the tooth
  • Loss of enamel due to wear
  • Brushing too vigorously
  • Smoking and other negative oral habits

What is Cosmetic Dentistry and who is a candidate?

Cosmetic Dentistry is the ultimate mixture of art and dental science

Our cosmetic dental procedures aim to create beautiful, aesthetically pleasing smiles; utilising the latest restorative technologies and 100% Australian materials that preserve as much tooth structure as possible.

Our dentists will conduct a comprehensive examination that takes into account skin tone, lip shape, overall smile proportions, eye-nose-mouth ratios, tooth colour, tooth shape, bite and speech so that we can recommend the optimal treatment.

Candidacy

Every smile can be cosmetically enhanced. Often we find a smile makeover requires a combination of restorative and cosmetic treatments depending on the state of your natural teeth.

What is Restorative Dentistry and who is a candidate?

Restorative dentistry involves returning your smile back to a healthy and aesthetically pleasing state

Restorative dentistry is most commonly used to fill in gaps in the mouth or restore teeth that have been damaged by decay, a dental accident or disease. The most common restorative treatments include:

  • Dental Implants
  • Crowns and Bridges
  • Dentures

Candidacy

Before fitting a restorative fixture we will need to ensure your mouth is free of dental disease and decay. We will also have to make sure you have no pre-existing medical conditions that may compromise treatment. Once your mouth is healthy we can install your 100% Australian-made restoration and in turn the function and cosmetic appearance of your smile.

Why do teeth sometimes require crowns after a root canal?

Crowns are required to restore strength to a tooth

Some patients that have undergone root canal treatment find that their tooth is weakened by the procedure. In order to maintain your natural tooth we may install a dental crown to restore the structural integrity of the tooth. This is a necessary measure taken to ensure you maintain your natural tooth which is preferred over extraction.

do you have a question about your dental health? we would love to hear from you! Please click below to email us.

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We work in close association with leaders in dental health care

City Smiles is a fully accredited and licensed practice, ensuring you always receive the best care

  • Phone

    03 9654 6979
  • Address

    Level 8, 20 Collins Street
    Melbourne VIC 3000
  • Opening Hours

    Monday 9:00 am - 5:30 pm
    Tuesday 9:00 am - 5:30 pm
    Wednesday 8:30 am - 6:30 pm
    Thursday 8:30 am - 6:30 pm
    Friday 9:00 am - 5:30 pm
    Saturday 9:00 am - 3:00 pm